Rococo Terms and Conditions

1. Introduction

Welcome to Rococo! These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our website and purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

2. Use of Our Website

2.1 Eligibility: You must be at least 18 years old to use our website and purchase our products.

2.2 Account Creation: When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password.

2.3 Prohibited Activities: You agree not to engage in any activities that may harm our website, impair its functionality, or interfere with other users' experience. This includes but is not limited to transmitting viruses, spamming, hacking, or violating any applicable laws.

3. Product Information

3.1 Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions, colors, or other content available on the website are complete, reliable, or error-free.

3.2 Pricing: All prices are listed in AED and are subject to change without notice. Prices do not include applicable taxes or shipping costs, which will be added to your total purchase price.

3.3 Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide orders into multiple shipments.

4. Orders and Payment

4.1 Order Acceptance: Once you place an order, we will send you an email acknowledging receipt of your order. This acknowledgment does not guarantee acceptance of your order. We reserve the right to accept or decline your order at our discretion.

4.2 Payment: We accept Credit/Debit card By placing an order, you confirm that the payment details provided are valid and correct.

4.3 Shipping: We aim to process and ship your order within 5-6 business days. Shipping times vary based on your location. We are not responsible for any delays caused by the shipping carrier.

5. Returns and Refunds

5.1 Returns: We offer returns within 14 days of receiving your order. To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging. Custom-made products are not eligible for returns.

5.2 Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 30 business days.

6. Intellectual Property

6.1 Ownership: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Rococo and is protected by international copyright, trademark, and other intellectual property laws.

6.2 Use of Content: You may not reproduce, distribute, modify, or use any content from our website without our prior written consent.

7. Limitation of Liability

7.1 No Warranty: Our products and services are provided "as is" without any warranties, express or implied. We do not guarantee that our website will be uninterrupted or error-free.

7.2 Liability: Rococo shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of UAE. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in UAE.

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes signifies your acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Rococo Email: hodawahby@gmail.com Phone: +971521673190